Acceptance of Terms

By using this website or contacting Sparkle Clean Team, you agree to these Terms and to provide accurate information for any inquiry or booking. We may rely on the details you submit when reviewing the property, confirming access, and preparing a service scope.

Section 01

Acceptance of Terms

By using this website or contacting Sparkle Clean Team, you agree to these Terms and to provide accurate information for any inquiry or booking. We may rely on the details you submit when reviewing the property, confirming access, and preparing a service scope.

Section 02

Service Scope

Our services are limited to residential and office cleaning, including move-in and move-out cleaning, empty-property deep cleaning, and handover kitchen and appliance cleaning. The exact scope depends on the property condition, the areas to be cleaned, and the access arrangements confirmed before the visit.

Core Terms

Operational Terms Ledger

Review the governing conditions that apply to service scope, use, billing, cancellations, and related operating procedures. The clauses below are arranged as ledger entries for direct reference and document-backed review.

03
Clause 03

Quotes and Payment

HCCH

We provide custom quotes based on the confirmed scope and condition of the property. Any deposit, if requested, will be stated in the quote or booking confirmation, and accepted payment methods may include bank transfer, payment card, or cash on site.

04
Clause 04

Booking and Access

UN Declaration

Appointments are arranged by prior confirmation and may depend on availability, access, and the condition of the property. Cleaning supplies are generally included as part of the service, and you must ensure the property is ready for the agreed cleaning visit and is empty where required for the booked service.

Policy Terms

All website content, text, and other materials provided by Sparkle Clean Team are owned by or licensed to us and remain protected by applicable intellectual property laws. You may not copy, reproduce, or use our materials without prior written permission, except as allowed by law.

05 Clause

Intellectual Property

Consumer Protection TW

All website content, text, and other materials provided by Sparkle Clean Team are owned by or licensed to us and remain protected by applicable intellectual property laws. You may not copy, reproduce, or use our materials without prior written permission, except as allowed by law.

06 Clause

Disclaimer of Liability

WIPO

To the extent permitted by law, we do not guarantee that every stain, odor, allergen, or mark will be removed, and we do not provide sterilization, medical-grade disinfection, hazardous waste removal, pest control, mold remediation, or other specialist services unless expressly agreed in writing. We are not responsible for loss or damage caused by incomplete or inaccurate information, unsafe access, or conditions outside our reasonable control.